![]() To check if there’s an available Android update: Tap Menu icon at the top left (three horizontal lines).To check for app updates, follow these steps: Oftentimes, they also contain patches that fix known bugs. Updates not only bring cosmetic and under-the-hood changes. To troubleshoot it, follow these steps: Install app and Android updatesīefore you proceed with any software solution, be sure to check that ALL apps are up-to-date, and that you’re running the latest available Android version. An issue like yours is most likely caused by poorly coded app or by a software glitch. I have exhausted every possible ‘switch’ or function option in controls but it’s as if there is something in the software (?) telling the phone not to make sound. It eventually dropped the 4G LTE connection and still no sound, only text works. ![]() Then I realized, no sound from anything (although it will vibrate and text fine). A few hours later, I attempted to make a phone call and the phone seemed to lock up. I installed it with telephone assistance with a Ting rep and everything seemed to work and the phone did not seem to want to lose the 4G LTE connection anymore. My carrier TING (Sprint?) suggested a new SIM card and sent one for me. I was having a problem with my phone losing the data (4G LTE) connection every couple of days just sitting there. Problem 1: Galaxy S7 speaker stops working during calls If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers. If you can, kindly include the exact error messages you are getting to give us an idea where to start. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. Remember, audio problems may have different circumstances but solutions for all of them don’t vary much. Today, we bring you three sound problems on this device so hopefully our suggestions will help fix your own issues as well. Like any smartphone, the Galaxy S7 audio system can fail due to a lot of inside and outside factors. This troubleshooting article addresses some audio issues of the #GalaxyS7. ![]()
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